✦ ORDER STATUS ✦

Track Your Order

Your desk mat is on its way. Enter the tracking number from your shipping email to see where it is right now.

You'll find it in the email titled “Your order is on the way”. Tracking opens in a new tab.

Only have your order number?

Sign in with the email you ordered with. No password needed: we send you a one-time code, and your order and its live status are right there.

VIEW MY ORDERS
  1. 1

    Order placed

    We pack your desk mat within 1–3 business days.

  2. 2

    On its way

    Your tracking number arrives by email the moment it ships.

  3. 3

    Delivered

    US orders usually arrive in 5–8 business days.

My tracking hasn't updated yet

Carriers can take 24–48 hours to show the first scan after a label is created. If nothing has moved after 5 business days, write to us and we'll look into it.

I can't find my shipping email

Check your spam or promotions folder for a message from MATRICKS™. Still nothing? Use “View my orders” above, or email us your order number.

I need help with my order

Write to contact@matricks.shop with your order number and a real person will answer.